Refund and Returns Policy

Refund and Returns Policy

Thank you for shopping at Treendwitleen. If you are not completely satisfied with your purchase, we’re here to help.

Returns
– You have 3 days to return an item from the date you received it.
– To be eligible for a return, your item must be unused and in the same condition that you received it.
– Your item must be in the original packaging.
– Your item needs to have the receipt or proof of purchase.

Refunds
– Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
– If your return is approved, we will initiate a refund to your original method of payment.
– You will receive the credit within 24 hours, depending on your card issuer’s policies.

Shipping
– You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
– If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges
– If you need to exchange an item for the same product, contact us at support@treendwitleen.com. Once your exchange request is approved, send your item to the address provided by our support team (a favourable address will be provided ).

Contact Us
– If you have any questions on how to return your item to us, contact us at support@treendwitleen.com or trendwitleen@gmail.com or 08053177080.

We value our customers and strive to ensure your satisfaction with every purchase. Thank you for shopping with Treendwitleen.